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Terms & Conditions

Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Retro Vintage Watch reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the Site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.

The entire content of the Retro Vintage Watch web site is copyrighted as a collective work under applicable copyright laws, and coordination, arrangement and enhancement of the content.
This includes Photographs of products which you may not use without prior written consent.

Acceptable Use

Unless you are a subscriber to our website, you must not access or attempt to access any area on the website that is restricted to subscribers.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

It is a crime to use a false name or a known invalid credit card. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the applicable law.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

Data Protection

Any data submitted to and stored by Retro Vintage Watch web site is subject to laws outlined by the Data Protection Act of 1998.

Placing an order

You may purchase RetroVintageWatch items using the following methods of payment PayPal, Bank Transfer, Personal Cheque. On rare occasions, items may not be available for technical reasons.

While we try and ensure that all prices on our website are accurate, errors may occur. We will use our best endeavours to correct errors and omissions as quickly as practicable after being notified of them. If we discover an error in the price of items you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price.

Please read Item descriptions carefully. Once an order is placed and paid you will receive a confirmation invoice via e-mail.

Delivery
For UK orders delivery is free of charge and we aim to dispatch goods within 1 working business day of receiving payment and will use Royal Mail Special Delivery 'next day' services unless another method is agreed on prior to sale.
For International orders delivery charges are between £19 - £49 depending on your country and item value. We will aim to dispatch goods within 3 working business days of receiving payment and depending on the value of the goods will use either DHL Express courier or Royal Mail International 'signed for'. Depending on your country the delivery times will be from 2-7 days for Europe and 5-10 days for rest of the world. We cannot be held responsible for any delays due to Customs procedures in your country . Risk of damage or loss of the goods passes to the customer on delivery. Please contact us for further information specific to you order.

Links to other websites

Retro Vintage Watch may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with Retro Vintage Watch, RVW has no control over these linked sites, all of which have separate privacy and data collection practices. RVW has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk.

Product Authenticity

To the best of our knowledge all our vintage watches (the watch itself excluding strap) are authentic and original. The vintage watch Brands advertised on this site such as Rolex, Omega, Breitling etc. are verified by our contacts in the watch trade as authentic. The vast experience of our watch specialist in buying and dealing with watches on a daily basis helps us to ensure thier authenticity.

Product Colours

We have done our best to display as accurately as possible the colors of the products shown on the Retro Vintage Watch web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be 100% accurate.

Warranty and Information

Mechanical and Automatic Vintage Watch Warranty

We offer a 3 month movement warranty on your watch which will cover the smooth running and timekeeping of the movement. Faults in the movement due to accidental damage from knocking or dropping the watch will not be covered. Please also bear in mind that some of our watches only keep an accuracy of -10 to +15 seconds per day.

As the new owner of this vintage timepiece it is also recommended that a routine maintenance service is completed every 3-5 years to ensure the movement is clean, lubricated and any worn parts replaced. External parts of the watch such as case, strap, bracelet and glass are not covered by the warranty as these are areas that will receive general wear and tear as the watch is worn.

Quartz Watch Warranty

We offer a 6 month warranty on your watch which will cover the smooth running and timekeeping of the movement. Faults in the movement due to accidental damage from knocking or dropping the watch will not be covered. The majority of quartz watches will have an accuracy of approximately 99.5% though this can vary slightly every 3-5 years as there are still moving parts to the watch. The battery of a quartz watch should be on average about 1 year though again this can vary from person to person, temperature can also greatly affect a quartz watch. External parts of the watch such as case, strap, bracelet and glass are not covered by the warranty as these are areas that will recieve general wear and tear as the watch is worn.

Water Resistance

The majority of our watches are 'splash proof' (unless otherwise stated) and can withstand slight submergence though should not be used while swimming or showering. When a watch has a new battery or is serviced the seals should be checked and replaced if necessary. Pressing of the chronograph pushers, buttons or crown adjustment should not be done under water as this will flood the case.

Any warranty is void if the watch or movement is tampered with by an unauthorised third party.

Faulty items

We check all our watches before they are posted. Please carefully check your items once they have arrived. In the unlikely event that you receive a faulty/damaged item please email us within 10 days of receipt stating your Order Number and the nature of the fault.

Complaints
If you have a complaint about any element of your order, please contact us in writing either via the 'Contact Us' form or to our postal address seen below.

Returns

Due to the extensive photography and descriptions of our timepieces there should be know reason for any of our customers to feel the need to request a return (if you are unsure of what you are purchasing then we recommend contacting us prior to purchase or coming to view the watch physically), though under distance selling regulations the consumer has a 14 day period from when they recieve the goods (for example on the date shown on any courier tracking when the delivered parcel has been signed for) to alert us of any issues with the watch that may result in you returning it for a refund. This must be done by way of a Cancellation form in writing and must state...
RVW name and address details, consumers name and address details, details of the original transaction and a Signature if sent in paper form.
Once the cancellation has been agreed upon you will have 14 days to return the watch to us. It must be carefully packed and we advise using a tracked and insured service (we are not obliged to refund return postage costs).
If the watch is not returned in the same condition it was sent or has parts missing then we are within our rights to deduct an amount from the total refund that is inline with the diminshed value.
Returns should be sent to the following address -

RVW
The Ginnel
Harrogate
HG1 2RB
United Kingdom

If you have any queries regarding warranty or how your watch works then please Contact Us.

All contracts fall under the jurisdiction of UK Law:
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of, or in connection with them or their subject matter, or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England. 
As a customer using this website you will be entering into a legally binding contract.